In the league of business and advertising, competition is rigidly fierce. In the self-publishing industry, you have to be the cut above the rest to generate “buzz” among your consumers and race neck to neck with your competition.

Angela Hoy, co-owner of WritersWeekly.com and Booklocker, published a forum thread entitled “BEWARE OF BOOKWHIRL! -commonly mis-pronounced BookWorld” WritersWeekly.com last May 6, 2009.

The forum thread contained negative reviews by Angela Hoy against BookWhirl.com, claiming the business entity as a spamming telemarketing outfit that lures self-published authors.

However, BookWhirl.com would like to point out the following facts:

With the availability of the company’s website, www.BookWhirl.com, consumers are given the opportunity and the freedom to directly send concerns and queries with regard to the company’s quality of service. BookWhirl.com has provided a ‘Feedback Form’ for consumers to inform poor customer communication or unsatisfactory performance. Moreover, visitors can also send questions, suggestions, or concerns through [email protected]. BookWhirl.com provides these avenues of communication for it vows to continuously uphold its standards, especially to its employees and to the kind of quality they render to potential clients.

We would also like to clarify that all links that contain negative publicity against BookWhirl.com has remained as allegations in the absence of any proof. It is for a fact that all links posted were authored by individuals who have not experienced any marketing services from BookWhirl.com.

BookWhirl.com would also like to point out that the forums’ thread ‘Whispers and Warnings’ contained hundreds of complaints that was authored by just one person. Our research confirms that the said forum is managed by one person; posting, moderating, and administering forum posts.

Amidst negative reviews and scam allegations, BookWhirl.com will continue to provide high quality online marketing services. We, at BookWhirl.com, will stand firm for our clients who have trusted their money and confidence in our capabilities.

Related Posts
BookWhirl.com Responds to Negative Reviews
BookWhirl.com Warns the Public on “Phishing” Email Scams

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Tags: bad publicity, bookwhirl, bookwhirl.com, negative reviews, scam

This entry was posted on Wednesday, May 26th, 2010 at 5:51 am and is filed under Response. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.